Exchanges & returns
Not satisfied?
At Cosmeticabestellen.nl/Esthetisch Centrum Tilburg, we do everything we can to deliver a perfect product. We do, however, recommend inspecting your order immediately upon receipt. If the products don't meet your expectations, please don't hesitate to contact us by email or phone. We will try to resolve any problems or complaints in consultation with you and in the best possible way.
Returns
You may return the items to us within the 14-day return period. You must notify us of this before returning your order. If the products are not returned to us within 14 days of receipt, the agreement becomes binding. During the return period, you must handle the items and packaging with care. You may inspect the products, but not use or wear them. You may only unpack the product to the extent necessary to assess whether you wish to keep it.
PLEASE NOTE: The ordered item may not be returned if:
- It has been opened or used
- The product must be in its original undamaged packaging and properly packed.
- We only accept returns of products that:
- Returns must be made in the original (undamaged) packaging.
- Provided with an undamaged/intact label
- Are undamaged and unused
- Include a copy (or original) of the invoice in question
- Sufficient postage is required. Return shipping costs, for example, at PostNL, are €6.95 (for packages under 10 kg).
Return address
Cosmeticabestellen.nl, Bosscheweg 33, 5015 AA Tilburg
Money back
If the returned order meets all the conditions set by Esthetisch Centrum Tilburg/Cosmeticabestellen.nl, the paid amount will be credited to you immediately after receipt and inspection of the return.